Notifications

There are two ways to read notifications: through the navigation bar and the "Notifications" menu.

1. Navigation Bar

Clicking on "Notifications" (bell icon) shows the platform notifications in two tabs: New and Read, meaning new communications and those previously read.

The bell icon in the navigation bar also alerts you when new system notifications are sent.

2. Menu Notificações

You can also view notifications by clicking on the "Profile" menu and then "Notifications."

The notifications show the following details:

• Status: When a notification hasn't been viewed (i.e., hasn't been clicked by the user), it remains with a red indicator in the upper left corner.

• Action notifications: Shows user actions within a workspace.

• Workspace notifications: Displays alerts related to data usage, billing, etc.

• Select period: Allows you to select dates to view specific notifications. After choosing the period, click "Apply". To remove the previously set filter, click "Clear Filter".

Notification Settings

Clicking on "Notification settings" will display two tabs: "Alerts" and "Channels".

Alerts

In this area, you define which types of alerts you would like to receive. The alert blocks are divided into the following themes:

• Browser alerts: the "Enable notifications" button activates browser notifications.

• Users: access requests or new user in a space

• Element notifications: creation and deletion of modules, flows, integrations, API Gateway and Terminals.

• Space usage: GIGS used, plan and balance.

• Updates and tool status: new functionalities and inactive system.

You can choose to activate or deactivate item by item, as well as activate or deactivate all notifications per block, by choosing "Activate All" or "Deactivate All".

After configuring the alerts, click "Save changes".

Channels

In this tab, you define which channels you want to receive alerts on, choosing e-mail or SMS.

Make sure the email and/or SMS number are correct. If you need to edit them, go to your Profile.

You can choose to activate or deactivate item by item, as well as activate or deactivate all channels by choosing "Activate All" ou "Deactivate All".

After configuring the channels, click "Save changes".